These Terms and Conditions govern the contractual relationship between LedgerFocusHub and clients of our accounting services, record management programs, strategic guidance processes, and business accounting services. They apply to all offered accounting services and supplementary provisions. By engaging our services or scheduling a consultation, you agree to these conditions.
Engaging our accounting services can be done in person at our facility, by telephone, email, or through our website. The contract is established upon confirmation by LedgerFocusHub. For consultations and specialized accounting services, prior scheduling is required to help optimal service quality. The right to service engagement exists only after receipt of a confirmation and payment processing, where applicable.
Our services include strategic consultation, record management programs, strategic guidance processes, system assessment and planning, client success, and complementary services such as record evaluation and accounting strategy development. The type, scope, and duration of each service are defined in the current service description or the respective engagement contract. LedgerFocusHub reserves the right to modify service offerings when necessary for organizational or strategic reasons. If an accounting professional is unavailable, we will provide a qualified substitute or offer an alternative appointment where possible.
Service fees are payable in advance unless alternative payment terms have been agreed upon. For comprehensive accounting packages, installment payments may be arranged. Payment is processed via bank transfer or, in special cases, directly at our facility. Prices for specialized accounting services or custom program development are indicated separately and due by the specified date. In case of payment default, we reserve the right to suspend services or to charge interest according to legal provisions.
At LedgerFocusHub, we are committed to providing high-quality accounting services for business clients. Our refund policy is designed to help fair treatment while maintaining professional standards:
All refund requests must be submitted in writing to info@ledgerfocushub.com with detailed explanation of the circumstances. Each request will be reviewed within 5 business days, and we commit to fair resolution that respects both client interests and professional service standards.
Current consultation times are available on our website and in service descriptions. We request punctual attendance. Late arrivals exceeding 15 minutes may result in rescheduling of appointments. Missed appointments cannot be refunded unless expressly agreed upon or individually arranged in special circumstances.
Engagement of our accounting services is subject to professional confidentiality standards. All personal information and business details shared during our services are subject to strict confidentiality standards. LedgerFocusHub commits to maintaining the highest professional standards and expects the same from all clients. We request that existing business matters or special circumstances be disclosed before service commencement. LedgerFocusHub is not liable for circumstances beyond our control or indirect consequences of service engagement.
The premises and equipment of LedgerFocusHub must be treated with care. Record management documentation and resources are provided for the services and included in the service fee unless otherwise indicated. LedgerFocusHub assumes no liability for personal belongings and valuables. The consultation rooms and common areas should be left in an orderly condition.
The content, methods, record management materials, and resources provided in our services are subject to copyright and professional confidentiality. Distribution, commercial use, or publication without express permission from LedgerFocusHub is not permitted. All clients commit to confidentiality regarding information of other clients. Recording of meetings is allowed only with prior consent of all present individuals.
Clients' personal data is treated with the utmost care and used exclusively for contract processing and accounting service delivery. Disclosure to third parties occurs only as necessary for contract fulfillment or legal requirements. Further details are regulated in our separate Privacy Policy.
Singapore law applies. The jurisdiction for all disputes is the registered office of LedgerFocusHub.